Confidential Helpline
713-981-7645
Helping A Victim
If someone reaches out to talk to you about their abuse, your job is to be as supportive and non-judgmental as possible while honoring your own boundaries. Support can mean providing resources, helping survivors connect to services, and listening.
If you know someone who is being abused:
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Recognize the signs of abuse (physical and emotional) and talk to them privately about your concern.
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Respond:
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Listen and empathize without judgement or advice
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Maintain their confidentiality and refrain from trying to investigate
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Never give the impression that you don’t believe their story (even if you know their partner)
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Offer to hold on to a bag of important items (documents, money, etc.) in case they need to flee in an emergency
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Help them create a safety plan for themselves and their children
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Refer to professionals like Daya
Use simple and powerful statements of support:
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“I believe you.”
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“It’s not your fault.”
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“You are not alone.”
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“I care about you and am here to listen or help in any way I can.”
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“You didn’t deserve this.”
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“I’m glad that you are sharing this with me, it takes a lot of courage.”
Be a safe person for survivors to share their story with:
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Leave out “why” questions
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Remind the survivor, more than once, that they are not to blame and they do not deserve to be abused.
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Do not push the survivor to take actions or share information if they are not ready.
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Check in periodically. The event may have happened a long time ago, but that doesn’t mean the pain is gone.
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Help the survivor identify people and organizations that can trust.
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Know your resources and honor your boundaries. If you feel overwhelmed, communicate with the survivor and help them locate a professional for help.